Vouchers can be used over a six month period from the date of purchase only. The date of purchase is recorded on your voucher at the time of sale.
Vouchers have no cash value and can not be returned or exchanged for cash.
Vouchers can be redeemed against clay impressions, prints on pottery, children's paint your own items or when booking a party.
The amount of the voucher shall be deducted from the total cost of your purchase.
Please ensure you fully check yours and your childs prints prior to leaving your appointment with Studio 5, to ensure you are 100% happy.
Please ensure Studio 5 have recorded your request for any personalisation correctly, inclusive of spellings and grammar you desire, prior to leaving your appointment with Studio 5, again to ensure you are 100% happy.
At the end of your Appointment you will be asked to sign to say you are 100% happy with both the prints and personalisation recorded. Please ensure you are 100% happy with both prior to signing as once glazed and fired, changes can not be made and refunds will therefore only be given if your item is damaged at the point of collection or your recorded request does not mach the personalisation on your item.